On the UltimateHome 700 EFW71311, a floor-washing cycle can be blocked by an empty clean-water tank, a full dirty-water tank, a missing or tangled brush roll, or a battery that is too low. Fill the clean tank, empty the dirty tank, remove hair from the brush roll, refit the roll squarely and fully charge the appliance before one new test. If the washer still does not start with every user-accessible condition corrected, stop and use Electrolux service rather than opening the motor or pump housing. This exact symptom does not by itself prove that an internal replaceable part has failed. Switch off before removing tanks, filters, covers or the brush roll. Disconnect the stand from mains before checking its adaptor and stop for heat, damaged wiring or liquid near electrical contacts.
Models covered
Safety first
- Switch off before removing tanks, filters, covers or the brush roll. Disconnect the stand from mains before checking its adaptor and stop for heat, damaged wiring or liquid near electrical contacts.
What the symptom may indicate
Checks in the right order
- Confirm the exact state
On the UltimateHome 700 EFW71311, a floor-washing cycle can be blocked by an empty clean-water tank, a full dirty-water tank, a missing or tangled brush roll, or a battery that is too low.
- Apply the manufacturer check
Fill the clean tank, empty the dirty tank, remove hair from the brush roll, refit the roll squarely and fully charge the appliance before one new test.
- Use the result
If the washer still does not start with every user-accessible condition corrected, stop and use Electrolux service rather than opening the motor or pump housing.
Stop and get qualified help when
- Stop if a powered part becomes hot, smells electrical, leaks toward the battery or remains blocked after the accessible cleaning step.
Next step
Repair, replace a part, or arrange a diagnosis?
Use the checks and stop conditions above to choose a cautious next step. A symptom alone never proves that the appliance has failed.
Resolve it without buying anything
Complete the 3 user-accessible checks in order. If normal operation returns and no warning sign remains, no replacement is indicated.
Replace only the confirmed part
If the checks isolate a worn or blocked component, match its complete reference to the exact appliance model before ordering.
This guide does not identify a replacement part. Do not order a generic component from the symptom alone.
Arrange a diagnosis before replacing the appliance
Stop at any warning sign listed above. A qualified diagnosis should confirm that repair is unsafe, unavailable or uneconomical before an appliance replacement is considered.
Sources used
- Electrolux — Electrolux's official support material documents “Electrolux EFW71311 floor washer will not start” and the bounded user checks retained here.
- Electrolux — Electrolux's official support material documents “Electrolux EFW71311 floor washer will not start” and the bounded user checks retained here.
Last checked: 30 August 2026