LG uses uE, UE or Ub to report load imbalance, not a drainage code. The machine may first add water and try to redistribute items; after repeated attempts, the uppercase code asks for user action. A single heavy item, an overfilled or nearly empty drum, unsuitable waterproof or bulky articles, the wrong cycle or an unlevel washer can all cause the same message. Do not order suspension or motor parts from the code alone. First redistribute the load and run the official empty rinse-and-spin test; recurrence with an empty drum is the point at which LG recommends repair.

Before checking LG Washing machine

  • Do not hold, push or move a washer during spin. Stop the programme and wait for the drum and door lock before touching the load or feet.

What this symptom can mean on LG Washing machine

The load cannot distribute evenlyOne bulky item, too few items or a packed drum can keep weight on one side and prevent full-speed spin.
The washer is not stableA rocking cabinet or uneven floor lets vibration grow until the machine cancels or reduces spin.

4 checks for LG Washing machine, starting with Pause and redistribute the laundry

  1. Pause and redistribute the laundry

    Wait for the door to unlock, separate tangled items and spread them evenly. Remove unsuitable items and avoid washing one absorbent article by itself.

  2. Correct the load and programme

    Aim for a freely moving load rather than an empty-looking or packed drum. Select the cycle intended for bedding or bulky items and reduce spin speed for a small load.

  3. Check stability and level

    With the washer off, press each top corner and check for rocking. Adjust only the levelling feet described in the installation instructions, then tighten their lock nuts.

  4. Run the empty test

    Empty the drum completely and run Rinse and Spin. If UE or Ub appears again with no load, stop troubleshooting and request LG repair rather than opening the suspension system.

When to stop checking LG Washing machine

  • Stop for violent movement, impact noises, a damaged foot, loose cabinet, water leak or UE/Ub during the empty Rinse and Spin test; LG states that service is then required.

Next step

Choose the next step for LG Washing machine

For “LG washer UE or Ub error: rebalance the load”, base the decision on the documented sequence beginning with “Pause and redistribute the laundry”, not on the warning or symptom alone.

Start with Pause and redistribute the laundry

Work through all 4 checks for LG Washing machine. If normal operation returns and no warning sign remains, the diagnosis ends without ordering a part.

Stop the LG Washing machine check at a warning sign

Use the stop conditions above for “LG washer UE or Ub error: rebalance the load”. A qualified diagnosis should come before replacing the appliance whenever repair safety or feasibility is uncertain.

Sources used

  • LG — LG defines uE, UE and Ub as load-balance errors, explains the automatic rebalance attempts and uses an empty Rinse and Spin cycle to decide whether repair is needed.

Last checked: 29 August 2026