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Miele CM6 fault F10 or F17: no water intake

On Miele CM 6160, 6360 and 6560, F10 or F17 identifies a water-intake problem that should be checked at the tank and valve before service.

Manufacturer sources consulted

On Miele CM 6160, 6360 and 6560, F10 or F17 identifies a water-intake problem that should be checked at the tank and valve before service. Treat the display or symptom as a clue, not as proof that a pump, grinder or board must be replaced. Change one user-accessible condition at a time and let every shutdown finish. The tank may be empty, not fully seated or its outlet valve may not pass enough water for the pump to prime. F10/F17 is an intake fault; it is different from an empty-tank reminder that clears immediately after filling and seating. Fill with fresh water, clean and dry the tank seating area, press the outlet valve only as the manual allows, then refit the tank fully and restart once. Request hot water and confirm a steady stream. If F10/F17 returns or the pump runs dry, switch off and contact Miele.

Models covered

Safety first

  • Keep water out of the bean hopper, grinder and electrical openings. Never reach inside a running grinder or force a hot, pressurised component.

What the symptom may indicate

Exact meaningThe tank may be empty, not fully seated or its outlet valve may not pass enough water for the pump to prime.
What to distinguishF10/F17 is an intake fault; it is different from an empty-tank reminder that clears immediately after filling and seating.

Checks in the right order

  1. Confirm the pattern

    The tank may be empty, not fully seated or its outlet valve may not pass enough water for the pump to prime.

  2. Prepare safely

    Finish the automatic shutdown, unplug the machine and let hot surfaces cool. Remove only the tank, tray, brew group or cleaning accessory named by the manufacturer.

  3. Apply the official check

    Fill with fresh water, clean and dry the tank seating area, press the outlet valve only as the manual allows, then refit the tank fully and restart once.

  4. Retest once

    Request hot water and confirm a steady stream. If F10/F17 returns or the pump runs dry, switch off and contact Miele.

Stop and get qualified help when

  • Stop for a harsh grinder noise, repeated electrical error, uncontrolled leak, burning smell or a symptom that returns after the one official retest.

Next step

Repair, replace a part, or arrange a diagnosis?

Use the checks and stop conditions above to choose a cautious next step. A symptom alone never proves that the appliance has failed.

Resolve it without buying anything

Complete the 4 user-accessible checks in order. If normal operation returns and no warning sign remains, no replacement is indicated.

Replace only the confirmed part

If the checks isolate a worn or blocked component, match its complete reference to the exact appliance model before ordering.

This guide does not identify a replacement part. Do not order a generic component from the symptom alone.

Arrange a diagnosis before replacing the appliance

Stop at any warning sign listed above. A qualified diagnosis should confirm that repair is unsafe, unavailable or uneconomical before an appliance replacement is considered.

Sources used

  • Miele — Miele's official material documents “Miele CM6 fault F10 or F17: no water intake” and the user checks retained here.

Last checked: 30 August 2026