Black marks in the EWF1373 drawer usually grow where softener and detergent residue stay damp between cycles. Keep the diagnosis at user level: record the exact stage, change one condition at a time and do not open the cabinet. A closed wet drawer, overdosing and repeated cool washes create a humid nutrient layer for mould. Surface mould in the removable drawer can be cleaned; cracks, damaged seals or growth behind inaccessible panels require service. Wear gloves, remove the drawer and inserts, wash with warm mild-soapy water and a soft brush, rinse, dry fully and wipe only the accessible housing. Run an empty maintenance wash, then leave drawer and door ajar after future cycles. Rapid regrowth despite correct care needs inspection.
Models covered
Safety first
- Cancel the programme, unplug the washer, close the taps and let retained water cool. Never force a locked door or lid, bypass an interlock or remove a panel.
What the symptom may indicate
Checks in the right order
- Confirm before acting
A closed wet drawer, overdosing and repeated cool washes create a humid nutrient layer for mould.
- Make the appliance safe
Cancel the programme, unplug the washer, close the taps and let retained water cool. Never force a locked door or lid, bypass an interlock or remove a panel.
- Apply the official check
Wear gloves, remove the drawer and inserts, wash with warm mild-soapy water and a soft brush, rinse, dry fully and wipe only the accessible housing.
- Retest once and decide
Run an empty maintenance wash, then leave drawer and door ajar after future cycles. Rapid regrowth despite correct care needs inspection.
Stop and get qualified help when
- Stop for water under the washer, a damaged hose, burning smell, a hot plug, violent metal noise or a symptom that returns after the single documented test.
Next step
Repair, replace a part, or arrange a diagnosis?
Use the checks and stop conditions above to choose a cautious next step. A symptom alone never proves that the appliance has failed.
Resolve it without buying anything
Complete the 4 user-accessible checks in order. If normal operation returns and no warning sign remains, no replacement is indicated.
Replace only the confirmed part
If the checks isolate a worn or blocked component, match its complete reference to the exact appliance model before ordering.
This guide does not identify a replacement part. Do not order a generic component from the symptom alone.
Arrange a diagnosis before replacing the appliance
Stop at any warning sign listed above. A qualified diagnosis should confirm that repair is unsafe, unavailable or uneconomical before an appliance replacement is considered.
Sources used
- Electrolux — Electrolux's official support material documents this exact symptom path for EWF1373; the procedure here keeps only user-accessible checks.
Last checked: 30 August 2026