Codes E10, E11 and C1 concern the time an Electrolux washer needs to take in water. Start at the household supply rather than at the inlet valve inside the cabinet. Confirm that the tap is fully open and can deliver roughly ten litres in one minute, then inspect the external hose for a kink or damage. With the tap closed and the machine unplugged, clean only the user-accessible inlet screen described in the manual. The drain hose also matters: if it is too low or pushed too far into the standpipe, incoming water can siphon away and imitate a fill fault. Restore one condition at a time and reset the appliance for thirty seconds. Persistent errors with good pressure and clear external connections require an authorised diagnosis.

Models covered

Safety first

  • Close the water tap and unplug before disconnecting any hose; replace a damaged external hose instead of testing it under pressure.

What the symptom may indicate

Low or interrupted supplyA closed tap, low household pressure or a kinked inlet hose can exceed the fill-time limit.
Siphoning or blocked screenIncorrect drain installation can pull water out while a dirty inlet screen restricts water coming in.

Checks in the right order

  1. Test the tap flow

    Close the tap, disconnect safely, then verify the same tap can fill a 10-litre bucket in about one minute.

  2. Inspect the inlet hose

    Open the tap fully and make sure the hose is not kinked, crushed, leaking or visibly damaged.

  3. Clean the accessible screen

    With water off and power disconnected, clean the inlet screen specified by the model manual without pushing debris inward.

  4. Check drain and reset

    Correct drain height and insertion, reconnect, then unplug for 30 seconds before one fill test.

Stop and get qualified help when

  • Stop for a damaged hose, leaking connection, electrical moisture or an E10/E11/C1 code that returns with adequate pressure.

Next step

Repair, replace a part, or arrange a diagnosis?

Use the checks and stop conditions above to choose a cautious next step. A symptom alone never proves that the appliance has failed.

Resolve it without buying anything

Complete the 4 user-accessible checks in order. If normal operation returns and no warning sign remains, no replacement is indicated.

Replace only the confirmed part

If the checks isolate a worn or blocked component, match its complete reference to the exact appliance model before ordering.

This guide does not identify a replacement part. Do not order a generic component from the symptom alone.

Arrange a diagnosis before replacing the appliance

Stop at any warning sign listed above. A qualified diagnosis should confirm that repair is unsafe, unavailable or uneconomical before an appliance replacement is considered.

Sources used

  • Electrolux — Electrolux links E10, E11 and C1 to water-supply or fill problems and specifies flow, hose, screen, drain and reset checks.

Last checked: 30 August 2026