Grinding followed by no coffee on SM6585 can be caused by a blocked funnel, trapped air or coffee set too fine. Treat the display or symptom as a clue, not as proof that a pump, grinder or board must be replaced. Change one user-accessible condition at a time and let every shutdown finish. Ground coffee cannot reach or pass through the brew group, or the hydraulic circuit has not been primed after the tank emptied. Check whether hot water still flows and whether dry grounds appear in the waste bin; those observations separate water supply from the coffee funnel. Prime with hot water first; with the machine off, remove and rinse the brew group and clear only the accessible coffee funnel with the supplied handle, without adding water to the bean hopper. Refit the dry group and make one coffee. Repeated dry pucks or no flow after priming require Philips support.
Models covered
Safety first
- Keep water out of the bean hopper, grinder and electrical openings. Never reach inside a running grinder or force a hot, pressurised component.
What the symptom may indicate
Checks in the right order
- Confirm the pattern
Ground coffee cannot reach or pass through the brew group, or the hydraulic circuit has not been primed after the tank emptied.
- Prepare safely
Finish the automatic shutdown, unplug the machine and let hot surfaces cool. Remove only the tank, tray, brew group or cleaning accessory named by the manufacturer.
- Apply the official check
Prime with hot water first; with the machine off, remove and rinse the brew group and clear only the accessible coffee funnel with the supplied handle, without adding water to the bean hopper.
- Retest once
Refit the dry group and make one coffee. Repeated dry pucks or no flow after priming require Philips support.
Stop and get qualified help when
- Stop for a harsh grinder noise, repeated electrical error, uncontrolled leak, burning smell or a symptom that returns after the one official retest.
Next step
Repair, replace a part, or arrange a diagnosis?
Use the checks and stop conditions above to choose a cautious next step. A symptom alone never proves that the appliance has failed.
Resolve it without buying anything
Complete the 4 user-accessible checks in order. If normal operation returns and no warning sign remains, no replacement is indicated.
Replace only the confirmed part
If the checks isolate a worn or blocked component, match its complete reference to the exact appliance model before ordering.
Coffee-oil remover tablets
Official coffee-oil remover tablets reference CA6704/10, explicitly listed by Philips for SM6585/00. Compare the complete model code before ordering.
Amazon results are not a compatibility confirmation.Arrange a diagnosis before replacing the appliance
Stop at any warning sign listed above. A qualified diagnosis should confirm that repair is unsafe, unavailable or uneconomical before an appliance replacement is considered.
Sources used
- Philips — Philips's official material documents “Saeco GranAroma SM6585 grinds but dispenses no coffee” and the user checks retained here.
Last checked: 30 August 2026