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Sage BES876: Grinding continues for a very long time

A blocked coffee chute slows delivery into the portafilter even though the grinder continues running. Stop and unplug, remove the hopper only as documented, clean the accessible chute with the supplied brush and refit every dry part before one dose.

Manufacturer sources consulted

Models covered

Sage BES876 — Grinding continues for a very long time. Preserve the exact display, drink and timing, then perform the official check once.

Before checking Sage Barista Express Impress BES876 / Breville

  • Keep hands away from hot water, steam, the grinder and moving brew parts. Switch off and unplug before removing a user-removable part; never open the housing, boiler, pump or grinder.

What this symptom can mean on Sage Barista Express Impress BES876 / Breville

What this exact symptom meansA blocked coffee chute slows delivery into the portafilter even though the grinder continues running.
Keep neighbouring faults separateThis guide is limited to “Grinding continues for a very long time”; a leak near electricity, a dry pump, uncontrolled steam or a different display requires its own path.

4 checks for Sage Barista Express Impress BES876 / Breville, starting with Capture the starting point

  1. Capture the starting point

    Photograph or note “Grinding continues for a very long time”, the selected drink and what happened immediately before it.

  2. Make the machine safe

    Keep hands away from hot water, steam, the grinder and moving brew parts. Switch off and unplug before removing a user-removable part; never open the housing, boiler, pump or grinder.

  3. Follow the manufacturer check

    Stop and unplug, remove the hopper only as documented, clean the accessible chute with the supplied brush and refit every dry part before one dose.

  4. Retest once and decide

    If the exact symptom clears, observe one normal drink. If it returns, preserve the evidence and contact authorised support instead of repeating resets or guessing a part.

When to stop checking Sage Barista Express Impress BES876 / Breville

  • Stop immediately for a hot plug, damaged cable, burning smell, smoke, water near electrical parts, uncontrolled steam, a dry-running pump, a part moving under pressure or the exact fault returning after one documented test.

Next step

Choose the next step for Sage Barista Express Impress BES876 / Breville

For “Sage BES876: Grinding continues for a very long time”, base the decision on the documented sequence beginning with “Capture the starting point”, not on the warning or symptom alone.

Start with Capture the starting point

Work through all 4 checks for Sage Barista Express Impress BES876 / Breville. If normal operation returns and no warning sign remains, the diagnosis ends without ordering a part.

Stop the Sage Barista Express Impress BES876 / Breville check at a warning sign

Use the stop conditions above for “Sage BES876: Grinding continues for a very long time”. A qualified diagnosis should come before replacing the appliance whenever repair safety or feasibility is uncertain.

Sources used

  • Sage — Sage's official manual or model page documents “Grinding continues for a very long time” and the bounded user procedure retained here.
  • Sage — Sage's official manual or model page documents “Grinding continues for a very long time” and the bounded user procedure retained here.

Last checked: 30 August 2026