De’Longhi ECAM family: Add pre-ground coffee

Models covered

De’Longhi Dinamica Plus ECAM370.95.S · ECAM370.95.S

Preserve the exact words, code, timing and drink before changing anything: a similar symptom can have a different cause. Perform the documented check once, then use the result to decide between a resolved user condition and authorised service. Do not order a pump, grinder, valve, heater or control board from this symptom alone.

Before checking De’Longhi Dinamica Plus ECAM370.95.S

Keep hands clear of hot water, steam, the grinder and moving brew mechanisms. Switch off and unplug before removing a user-removable unit, and never open an electrical, boiler, pump or grinder cover.

What this symptom can mean on De’Longhi Dinamica Plus ECAM370.95.S

What the display or symptom meansA pre-ground recipe was selected but the funnel is empty, or more than the documented measure risks blocking it.

What it does not proveThe display or symptom does not by itself identify an internal replacement part. Water, coffee, milk, heat and electrical paths must remain separate diagnoses.

4 checks for De’Longhi Dinamica Plus ECAM370.95.S, starting with Preserve the exact evidence

Preserve the exact evidence
Photograph or write down “Add pre-ground coffee — one measure maximum”, the selected drink and what happened immediately before it.
Step completed
Make the machine safe
Keep hands clear of hot water, steam, the grinder and moving brew mechanisms. Switch off and unplug before removing a user-removable unit, and never open an electrical, boiler, pump or grinder cover.
Step completed
Apply the manufacturer’s user check
Open the pre-ground funnel only for that recipe, add one level supplied measure and close it; do not add beans, soluble coffee or a second measure.
Step completed
Decide after one controlled test
If the exact symptom clears, observe one normal drink. If it returns, keep the evidence and contact the manufacturer rather than repeating resets or guessing a part.
Step completed

When to stop checking De’Longhi Dinamica Plus ECAM370.95.S

Stop immediately for a hot plug, damaged cable, burning smell, smoke, uncontrolled heating, water near electrical parts, a forcefully moving portafilter or any exact fault that returns after the one documented check.

Next step

Choose the next step for De’Longhi Dinamica Plus ECAM370.95.S

For “De’Longhi ECAM family: Add pre-ground coffee — one measure maximum”, base the decision on the documented sequence beginning with “Preserve the exact evidence”, not on the warning or symptom alone.

Start with Preserve the exact evidence

Work through all 4 checks for De’Longhi Dinamica Plus ECAM370.95.S. If normal operation returns and no warning sign remains, the diagnosis ends without ordering a part.

Stop the De’Longhi Dinamica Plus ECAM370.95.S check at a warning sign

Use the stop conditions above for “De’Longhi ECAM family: Add pre-ground coffee — one measure maximum”. A qualified diagnosis should come before replacing the appliance whenever repair safety or feasibility is uncertain.

Sources used

De’Longhi — De’Longhi's official material documents “Add pre-ground coffee — one measure maximum” or the exact symptom and the bounded user procedure retained here.
De’Longhi — De’Longhi's official material documents “Add pre-ground coffee — one measure maximum” or the exact symptom and the bounded user procedure retained here.
De’Longhi · source in French — De’Longhi's official material documents “Add pre-ground coffee — one measure maximum” or the exact symptom and the bounded user procedure retained here.
De’Longhi · source in French — De’Longhi's official material documents “Add pre-ground coffee — one measure maximum” or the exact symptom and the bounded user procedure retained here.

Last checked: 30 August 2026