When the machine completes preparation but no coffee exits, De’Longhi identifies blocked coffee-spout holes as the accessible cause. Let the machine cool, clean the visible spout holes with a soft sponge or wooden toothpick as specified, then run one rinse cycle. Stop if the rinse also fails or water leaks inside the casing; that is no longer an external spout-cleaning task. This exact symptom does not by itself prove that an internal replaceable part has failed. Finish the automatic shutdown, unplug and let hot or pressurised parts cool. Keep water out of the bean hopper, grinder and electrical openings.
Models covered
Safety first
- Finish the automatic shutdown, unplug and let hot or pressurised parts cool. Keep water out of the bean hopper, grinder and electrical openings.
What the symptom may indicate
Checks in the right order
- Confirm the exact state
When the machine completes preparation but no coffee exits, De’Longhi identifies blocked coffee-spout holes as the accessible cause.
- Apply the manufacturer check
Let the machine cool, clean the visible spout holes with a soft sponge or wooden toothpick as specified, then run one rinse cycle.
- Use the result
Stop if the rinse also fails or water leaks inside the casing; that is no longer an external spout-cleaning task.
Stop and get qualified help when
- Stop for a harsh grinder noise, uncontrolled leak, burning smell, electrical error or a symptom that returns after the single documented retest.
Next step
Repair, replace a part, or arrange a diagnosis?
Use the checks and stop conditions above to choose a cautious next step. A symptom alone never proves that the appliance has failed.
Resolve it without buying anything
Complete the 3 user-accessible checks in order. If normal operation returns and no warning sign remains, no replacement is indicated.
Replace only the confirmed part
If the checks isolate a worn or blocked component, match its complete reference to the exact appliance model before ordering.
This guide does not identify a replacement part. Do not order a generic component from the symptom alone.
Arrange a diagnosis before replacing the appliance
Stop at any warning sign listed above. A qualified diagnosis should confirm that repair is unsafe, unavailable or uneconomical before an appliance replacement is considered.
Sources used
- De’Longhi — De’Longhi's official support material documents “Eletta Explore coffee does not come out of the spouts” and the bounded user checks retained here.
Last checked: 30 August 2026