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Help · Coffee machine

Miele CM and CVA coffee machines : Empty drip tray message after emptying

Models covered: CM 7550, CM 7750, CVA 7845, CM 6160, CM 6360 and CM 6560. On Miele CM and CVA coffee machines, “Empty drip tray message after emptying” should be checked with the official user procedure before any part is considered.

Manufacturer sources consulted

Models covered: CM 7550, CM 7750, CVA 7845, CM 6160, CM 6360 and CM 6560. This message is documented across the listed CM/CVA models, but built-in and countertop machines do not always share the same removable-unit procedure. Follow the manual tied to the exact model code. On Miele CM and CVA coffee machines, “Empty drip tray message after emptying” should be checked with the official user procedure before any part is considered. The exact display or behaviour is a diagnostic clue, not proof that a pump, grinder, heater or control board has failed. Keep the model code, displayed wording and test conditions unchanged. A different warning, external leak, burning smell or hard mechanical noise is a different and unsafe path. With the machine on, remove the tray fully, empty both tray and grounds container, clean and dry the contacts, then push the assembly fully home. A reset message confirms removal timing or seating; a correctly installed dry tray still undetected requires service.

Models covered

Safety first

  • Stop the drink, switch off, unplug where accessible and let hot water, steam and metal parts cool. Never open the housing, bypass an interlock or put fingers into a grinder.

What the symptom may indicate

What the exact symptom tells youThe exact display or behaviour is a diagnostic clue, not proof that a pump, grinder, heater or control board has failed.
Rule out the unsafe look-alikeKeep the model code, displayed wording and test conditions unchanged. A different warning, external leak, burning smell or hard mechanical noise is a different and unsafe path.

Checks in the right order

  1. Confirm the model and symptom

    On Miele CM and CVA coffee machines, “Empty drip tray message after emptying” should be checked with the official user procedure before any part is considered.

  2. Make the machine safe

    Stop the drink, switch off, unplug where accessible and let hot water, steam and metal parts cool. Never open the housing, bypass an interlock or put fingers into a grinder.

  3. Apply the official check

    With the machine on, remove the tray fully, empty both tray and grounds container, clean and dry the contacts, then push the assembly fully home.

  4. Retest once and decide

    A reset message confirms removal timing or seating; a correctly installed dry tray still undetected requires service.

Stop and get qualified help when

  • Stop immediately for an external leak, dry-running pump, burning smell, hot plug, damaged cable, uncontrolled steam or a fault that returns after the single documented test.

Next step

Repair, replace a part, or arrange a diagnosis?

Use the checks and stop conditions above to choose a cautious next step. A symptom alone never proves that the appliance has failed.

Resolve it without buying anything

Complete the 4 user-accessible checks in order. If normal operation returns and no warning sign remains, no replacement is indicated.

Replace only the confirmed part

If the checks isolate a worn or blocked component, match its complete reference to the exact appliance model before ordering.

This guide does not identify a replacement part. Do not order a generic component from the symptom alone.

Arrange a diagnosis before replacing the appliance

Stop at any warning sign listed above. A qualified diagnosis should confirm that repair is unsafe, unavailable or uneconomical before an appliance replacement is considered.

Sources used

  • Miele — Miele's official Problem solving guide for CM 7550 CoffeePassion states exactly: “Empty the drip tray and the waste container appears in the display, even though the drip tray has been emptied.”.
  • Miele — Miele's official Problem solving guide for CM 7750 CoffeeSelect states exactly: “Empty the drip tray and the waste container appears in the display, even though the drip tray has been emptied.”.
  • Miele — Miele's official Problem solving guide for CVA 7845 DirectWater states exactly: “Empty the drip tray and the waste container appears in the display, even though the drip tray has been emptied.”.
  • Miele — Miele's official Problem solving guide for CM 6560 MilkPerfection states exactly: “Empty the drip tray and the waste container appears in the display, even though the drip tray has been emptied.”.

Last checked: 30 August 2026